BlackBear Careers

Job Overview:

As the Community Manager, you'll play a vital role in our Community Association's success by delivering exceptional customer service to owners, residents, clients, and vendors while supporting overall business operations.

Your Responsibilities:

• You will be the go-to guy in regards to all areas related to the property 
• Provide outstanding customer service to clients and vendors.
• Respond promptly to inquiries, resolving questions and concerns.
• Assist in financial management and recordkeeping.
• Facilitate the bid process.
• Conduct necessary site inspections.
• Maintain records efficiently in Connect, including work orders, resident information, and community documents.
• Ensure meticulous record and file management adhering to company procedures.
• Attend relevant Board meetings.
• Aid in preparing Board meeting agendas and reports.
• Help establish an annual association calendar.
• Assist walk-in homeowners, referring them to the Community Manager when needed.
• Handle mailings as required.
• Maintain organized records in binders.
• Collaborate weekly with the Community Manager to ensure action item completion.
• Punctuality and regular attendance are essential.

Skills & Qualifications:

• College degree or equivalent work experience is a must.
• Minimum of 2 years in a customer service role.
• Strong organizational, written, and verbal communication skills.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and email.
• Exceptional organizational and project management skills.
• Advanced written communication and Microsoft Office skills.
• Knowledge of basic accounting and budgeting procedures.
• Ability to thrive under pressure, handle multiple tasks, and coordinate team efforts.
• Proficient record-keeping and reporting abilities.
• Effective at conceptualizing and organizing multiple programs and tasks.
• Adaptable to changing priorities and interruptions.
• Able to work effectively in a potentially stressful environment.

What We Offer:

As a full-time exempt associate, you'll enjoy comprehensive benefits, including medical, dental, vision, and more. Additionally, you'll receive paid time off, holidays, and a 401k plan with a company match. Occasional travel may be necessary for training and company events.

Compensation:

Competitive annual salary ranging from $45,000 to $50,000.